"If we wanted to grow and become a global iconic brand, we had to change our ERP"

Hear from 5.11 stakeholders about why they selected Dynamics 365 and Sunrise, how the project went, and how the solution has opened up possibilities for its retail and supply chain operations both today and for the future.

5.11 Tactical was founded in the late 1960s by master rock climber Royal Robbins as an offshoot of his existing boot and clothing company. Today 5.11 offers far more than just climbing gear including apparel, outerwear, footwear, eyewear, and a wide variety of outdoor and tactical accessories. Its products are popular with first responders and law enforcement as well as civilians. 5.11's extensive range of products can be found both on its website and in 5.11 retail stores. Additionally, 5.11 gear can also be found in licensed retail locations all over the world.

Sunrise Technologies deployed Microsoft Dynamics 365 Finance and Operations under a single instance to help the company achieve its digital transformation goals of:

  • Eliminating the challenges of multiple, fragmented legacy systems, effectively reducing errors
  • Providing a timely, accurate picture of global operations with a complete audit trail and full visibility
  • Increasing productivity as a result of time saved from simplified transactions and automated updates
  • Driving efficiencies and cost savings by optimizing transactions with affiliate and subsidiary companies

CHALLENGES

  • Outdated legacy system that was unable to scale to keep up with global business growth
  • Unable to integrate new B2C commerce channels to legacy system
  • Lack of real-time inventory availability across eCommerce, warehouse, and retail stores
  • Inability to offer products across channels to the customer base
  • Lack of standardization across global operations inhibiting growth

SOLUTION

  • Microsoft Dynamics 365 offered an integrated financial, supply chain, and retail solution within a single platform
  • Microsoft Dynamics 365 easily manages the complexities of a global implementation
  • Microsoft Dynamics 365 offered a strong product roadmap and stability in the cloud
  • Sunrise's strong blend of product expertise and industry capabilities

BENEFITS

  • Greater efficiency with one global system to support growth into new markets, channels, and product lines
  • Increased visibility of global inventory availability across e-Commerce, warehouse, and retail
  • Enhanced accuracy with integrated processes between operations and financials with real-time reporting
  • Intelligent decision making with demand driven supply chain planning
  • Actionable insights with timely, comprehensive, and intuitive business intelligence
  • Increased standardization across legal entities to promote global growth

Benefits of the New Cloud Platform:

  • Greater efficiency with one global system to support growth into new markets, channels, and product lines
  • Increased visibility of global inventory availability across e-Commerce, warehouse, and retail
  • Enhanced accuracy with integrated processes between operations and financials with real-time reporting
  • Intelligent decision making with demand driven supply chain planning
  • Actionable insights with timely, comprehensive, and intuitive business intelligence
  • Increased standardization across legal entities to promote global growth

Right away the team knew that Microsoft Dynamics 365 would be a great fit for 5.11. The solution had the powerful global, omnichannel, Tier 1 supply chain capabilities that would easily support 5.11's complex operations. By being able to take advantage Dynamics 365 in the cloud, stakeholders knew that the solution would always be able to scale and offer an unparalleled level of intelligence and flexibility.

When it came time to select an implementation partner, Sunrise Technologies stood out from the pack, with a reputation for delivering on-time and on-budget ERP implementations. Plus, no other partner could come close to Sunrise's level of experience in the apparel industry. Finally, Sunrise's exclusive Sunrise 365® add-on solutions, like the Sunrise 365 Quick Start project management toolkit and the Sunrise 365 Supply Chain Solution sealed the deal. 5.11 knew that these key solutions would deliver best practices, ensure a structured, methodical deployment, and minimize the number of invasive customizations.

5.11 Ad Always be ready