American Dish Service Replaces Manual Processes with Dynamics 365

After decades of running its manufacturing business on spreadsheets and index cards, a commercial dishwasher maker moves to a scalable cloud platform with Sunrise.

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Commercial dishwasher manufacturer American Dish needed to modernize. This discrete manufacturing company had recently been acquired by Ali Group, a longtime Sunrise customer. As the discrete manufacturing experts, Sunrise provided American Dish a blueprint for its cloud transformation, powered by Dynamics 365.

CUSTOMER PROFILE

Customer: Headquartered in Edwardsville, KS, American Dish is a leading commercial dishwasher manufacturer and distributor.

Industry: Discrete manufacturing, Discrete distribution

Region(s): United States

Products and services:
Dynamics 365 Finance
Dynamics 365 Supply Chain

SITUATION

American Dish Service was ready to move into the twenty-first century. Its production and operational teams relied on outdated, paper-based processes that limited visibility and efficiency, and the business faced several pressures at once::

  • Production ran on inefficient, outdated, paper-based processes
  • A recent acquisition by the Ali Group called for stronger reporting and integration with the larger parent organization
  • A retiring CEO wanted the company well-positioned for long-term growth
  • Legacy on-premises infrastructure lacked the scalability to support the future

SOLUTION

American Dish partnered with Sunrise Technologies to implement Microsoft Dynamics 365 Finance and Supply Chain Management on Microsoft Azure, chosen for Sunrise’s deep manufacturing expertise, its track record across Ali Group companies, and a proven implementation methodology. The solution delivered:

  • An integrated finance and supply chain platform with powerful business analytics in a single system
  • Sunrise’s discrete manufacturing and distribution experience, applied to American Dish’s specific complexities with minimal customization
  • Seamless Dynamics 365 updates that keep the business applications future-proof
  • A scalable Microsoft Azure foundation built for American Dish’s long-term infrastructure needs

OUTCOME

American Dish Service transitioned from paper-based, spreadsheet-driven processes onto a modern, unified ERP spanning finance, supply chain, manufacturing, and analytics. The business gained stronger reporting and closer alignment with Ali Group processes, and now operates on a scalable cloud platform with seamless update capabilities built to support long-term growth — leaving the company well-positioned for its next chapter.