Expand your in-house capabilities and only pay for what you need.
When you have manufacturing, distribution, and retail sites all over the world, downtime is not an option. Offload that stress to Sunrise Global Support. You can trust Sunrise Technologies to help with issue resolution, maintenance, development, performance, and cloud solution monitoring. Once you’re set up, you’ll have access to top quality support that meets your company’s requirements and budget. We put that hard to find talent within reach (just a support ticket away).
If you need a support partner for Dynamics 365 or older versions of AX, we can help! For those other times when you need a little extra help, you can trust that you’ll always receive a wide range of benefits from our team. Not to mention our quality service and speedy response times are second to none…and you only pay for what you use.
You can expect an ongoing, proactive relationship with your support team with action planning, management services, and weekly check-ins, including incident statistics and support KPIs.
You'll gain access to our customer support portal so you can keep tabs on your open incidents and never wonder, “what are they doing?”
We offer a comprehensive package of services that help ensure your environment stays in tip-top shape, including: code moves, data refreshes, hotfix and cumulative update impact analysis, and Microsoft Lifecycle Services (LCS) system diagnostics evaluations.
In addition to routine services, we offer ad-hoc services from our experienced support analysts, functional support consultants, and technical support architects, as well as a la carte development services.
You can also take advantage of bundled support options around software environment, technical support and training, product environment management, vendor support management, software issue resolution, and process enhancements.
Rest easy with 24/7 global coverage across North America, Europe, and Asia. There will always be someone you can call anywhere you do business.
Our incident-based service covers a lot of support scenarios, but we also offer separate one time and ongoing services that you may need.
Avoid unanticipated update failures that could interrupt operations with Dynamics 365 automated testing validation assurance.
Migrate from on-premise to the cloud to take advantage of all the cost saving, security, and scalability benefits of Azure, Power Platform and Office 365.
Save money and get higher quality custom development for Microsoft Dynamics with offshore capabilities and onshore oversight.
Let us help you improve slow, poor performing legacy on-premise AX environments that may just need some fine tuning to get you by a little longer.
Contact us today to learn more about how our Global Support offering works…from the services you may only use every once in a while, to those that may be ongoing every month. We can walk you through a simple presentation, share pricing, and discuss your unique situation.
If you need a support partner for Dynamics 365 or older versions of AX, we can help! For those other times when you need a little extra help, you can trust that you’ll always receive a wide range of benefits from our team. Not to mention our quality service and speedy response times are second to none…and you only pay for what you use.