Leading the way to the cloud

Sunrise Leads the Way to the Cloud with Dynamics 365 Upgrade

Sunrise completed a total move to the cloud, including an upgrade from Dynamics AX 2012 to Dynamics 365, and a migration to Azure and Office 365. While there were a number of benefits to making this move, the driving factor for each executive involved in the transition was setting an example for Sunrise’s customers and leading the charge to the cloud. Read the interactive case study to learn more!

The magic of matrices for apparel and footwear brands

Matrix Magic for Apparel and Footwear Business Systems

The must-have ERP requirement every brand needs for a perfect fit

STEP INTO THE MATRIX

If you work in the apparel/footwear industry, then you know the challenges of keeping up with multi-dimensional products — but what do you know about the solution?

If your organization is an apparel and/or footwear company, then it’s a given that you are dealing with multiple sizes, colors, and styles. While these kinds of product attributes can cause complexity (like managing products when you have thousands of SKUs), the solution, a matrix, is a bit harder to come by.

Apparel and footwear companies require a comprehensive, multi-dimensional product structure to accurately model product variants. However, this capability is somewhat of a rarity in both “vertical” fashion ERP software systems and most Tier 1 applications. We’ve often found that so-called vertical ERPs are little more than a glorified inventory management system that’s only tenuously (at best) connected to other business operations. Plus, niche players come with the added risk of questionable longevity – you never really know if they’re going to be around for the long haul.

And while Tier 1 systems certainly have the operational chops, many are too big and unwieldy to easily handle something like a matrix, so they end up requiring heavy customization. In over 20 years of ERP implementations, we’ve yet to meet anyone who was excited about tacking on thousands of extra development dollars just to handle the basic needs of their business.

If you want to really get crazy, think about trying to maintain data on products that are multi-dimensional and configurable in one of these systems. Driven by the consumer’s specific requirements, you’re talking about thousands of possible combinations that all must be intelligently managed to avoid excessive data maintenance on the product variants, their respective BOMs, and production routes.

To find a Tier 1 solution that can easily handle sophisticated, global operations as well as multi-dimensional, configurable items would be a bit like finding a unicorn in your backyard.

Well, meet your unicorn — Microsoft Dynamics 365.

Of the Tier 1 players, Microsoft Dynamics 365 has out-of-the-box style, color, size, configuration, and fit dimensions which can correctly model the inherent complexities of apparel and footwear products. While many other legacy systems have limitations in product hierarchies and multi-dimensional product management capabilities, Dynamics 365 is ready to tackle these challenges, head on, from day one.

Dynamics 365 is flexible enough to handle a matrix with ease while being powerful enough to tackle global, enterprise-level operations. And while this may seem rather magical, Dynamics 365 isn’t powered by fairy dust – it was built specifically for the intelligent cloud, and features deep integrations with other Microsoft tools (which you’re probably already using), along with other solutions like Power BI, Power Apps, and Microsoft Flow which all pull from a common data service.

It’s worth noting that while Dynamics 365 is pretty amazing, just like any other Tier 1 platform it starts out as a horizontal solution. Depending on your unique needs, it may need some industry-specific tweaks.

Now, you may be thinking, “what does Microsoft know about my business?” Well, the truth is, not a whole lot. That’s why they rely on industry partners, like Sunrise Technologies, who live and breathe specific industries to create these unique enhancements and industry-wide needs. For example, for apparel and footwear brands that are considering Dynamics 365 as their next cloud business solution, Sunrise offers a ready-to-go extension that not only gives you the industry functionality you need, but also saves a ton of time and hassle.

How does it work? So glad you asked!

Improves speed of transaction entry with matrices
Improving the speed at which transactions are keyed reduces unnecessary hours that can be used to better the business elsewhere. Because apparel and footwear companies work with finished goods that require color, size, and fit characteristics, transactions of all types typically contain several lines for the same style, but different end SKUs. The transaction matrices for sales, purchase, and transfer orders allow for all lines of a given style/fit combination to be quickly keyed using a color/size matrix.

Improves customer service and order taking
Ensuring a positive experience for your customers is key during phone order entry or a customer service call. In these scenarios, customers will often request information regarding the availability of a given SKU. To ensure that the order taker can quickly access this information, inventory availability is displayed, using matrix entry functionality, while orders are being taken.

Enhances customer-facing documents
While every organization has its own flavor of customer facing documents, a common request from apparel and footwear companies is to provide order details in a concise matrix format by color and size. To help speed the process of refining sales order confirmations, packing slips, and invoices during an implementation, the option has been added to display a configurable matrix on each document.

Finding a Tier 1 business system that’s a perfect fit for apparel and footwear companies can be tough – until you realize Microsoft Dynamics 365 is perfect for the job (with a little help from Sunrise). Only Sunrise 365™ industry extensions improve the automation and usability of Dynamics 365 for apparel and footwear companies. This suite of add-ons and services extends the core functionality and ultimately saves time and costly customizations. And, only Sunrise is an award-winning and well-recognized industry partner crossing Consumer Packaged Goods, Manufacturing, and Retail industries.

Want to see the magic happen in real time? Sign up for one of our retail demos today!

ONE MORE THING...

If you’re wondering how else Dynamics 365 may help your business, then you’ll probably want to check out one of these additional resources.

Start Your Journey with Sunrise Today!

 Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Spotlight on: Supply chain

Spotlight On: Supply Chain

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Powering and connecting your business with the cloud

Powering and Connecting Your Business with the Cloud

“The Cloud” is not a buzzword. It is a fixture of modern business. It’s how you scale and future-proof, always able to handle the complexities of global business with cutting edge technology. Are you ready to engage, empower, optimize and transform with the cloud and unlock the on-premise handcuffs that are holding you back?

sunrise over the clouds with a mountain in the distance

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

The intelligent cloud

The Intelligent Cloud

sunrise over the clouds with a mountain in the distance

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Focusing on client success

Focusing on Client Success

Our focus is on your actual go live, not selling software.

Culturally, getting customers live is at the center of everything that we do and talk about. Our focus is on great implementations.

Completing more than 220 successful go lives is a fantastic accomplishment.

We’ve spent many years translating these experiences into intellectual property called Sunrise 365 Quick Start that accelerates the implementation and increases quality. It’s a combination of software, templates, and project management tools that adds a lot of value for clients and it’s something you really can’t find anywhere else.

The tool and the quantitative dashboards help project teams stay on track and give executives the insights they need to keep projects on time and on budget.

Learn more about how we ensure successful Dynamics 365 deployments.

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Why we exist

Why We Exist

We exist to implement great ideas. We invite you to learn more about why we are a great fit to partner with your organization and watch more videos from our founder and President, John Pence. Also, be sure to explore how to have a successful Dynamics 365 implementation with our exclusive Quick Start methodology and cloud-based project management tool.

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Sunrise and Microsoft: A partnership since 2004

Sunrise and Microsoft: A Partnership Since 2004

We partnered with Microsoft to solve your business problems.

We partnered with Microsoft in 2004 when they first entered the ERP space, with the acquisition of Axapta.

Microsoft brought a unique combination of tools that had the ability to completely solve our clients’ business problems. From ERP to CRM, to all the day-to-day infrastructure, Microsoft really allowed us to bring a deep domain expertise of implementing complex business processes, with a huge and powerful platform, at the lowest cost possible.

Learn more about getting a tremendous value by partnering with Sunrise.

Start Your Journey with Sunrise Today!

Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

CFO to CFO: The challenges of the job

CFO to CFO:
The Challenges of the Job

Successful CFOs monitor financials in real time, with big-picture and detailed accuracy

The Challenges of a CFO

Microsoft Dynamics 365 allows CFOs to see the big picture and drill down into the details, better positioning them to address and combat these modern challenges:

  • Reporting on the past, managing the present, and ensuring a sound future
  • Navigating ever-changing local and global regulations
  • Driving growth through strategic innovations
  • Monitoring their business’s financial health in real time

Recently Venkat Bhamidipati, CFO of the Worldwide Enterprise & Partner Group at Microsoft, was interviewed about his role at Microsoft, his perspective on technology, the changing role of the CFO, and the challenges of modern business finance. His responses to several of the questions got us thinking about how Venkat’s beliefs echo how we here at Sunrise approach doing business. (If you’d like, you can read the full interview here.) These are some of the key takeaways and our thoughts from the interview.

Become architects of business value. Venkat says that CFOs need to balance “short-term accountability while still driving a long-term focus on growth.” Venkat’s quote reminded us of a recent Forrester Research video about the evolving role of the CFO regarding ERP. One great way to both control costs in the short term while laying the foundation for future growth is with a scalable, cloud-based solution. With such a solution in place, you only pay for what you need every month, instead of making a huge upfront investment in costly infrastructure. And, as the company grows, so does your system. That’s a win, win, win!

The next evolution for corporate finance? It’s Power BI. As a CFO, Venkat knows a thing or two about gettings things done. He sees technology as an enabler for faster decision making while increasing productivity and efficiency. With cloud-based business applications like Dynamics 365, Power BI comes standard, and you can whip up all kinds of dashboards to tell you exactly what’s going on with your business at a glance.

Don’t overlook the humble ROI. Venkat thinks a solid Return on Investment analysis can pay huge dividends when it comes to defining an organization’s priorities. “ROI analysis and discussion, taking into account all costs – direct and indirect – is a powerful way to level-set on what our group or divisional goals and expectations are, and the investments we make,” says Venkat. For CFOs, managing costs is key and plays into Venkat’s earlier point about balancing long-term growth with short-term investments. A cloud-based ERP solution, combined with a partner with expertise in your industry, can help keep costs down.

Stay customer-centric as a philosophy for growth. “I have always believed that a customer-centric approach to growing the business is best, where investing in business areas that lead to the most return and value for our customers is prioritized,” says Venkat. We couldn’t agree more. In fact, our president and founder, John Pence, has said that his goal for Sunrise is to keep and support clients for as long as possible. By listening to our clients and taking inspiration from the feedback we’ve been given, our offerings have evolved over time to include things like our exclusive Supply Chain 365 solution and global support.

When it comes to business decision-making, use all the tools at your disposal. To paraphrase Venkat, making effective business decisions is an art and a science. CFOs instinctively make decisions based primarily on quantitative, empirical data. This means having as much accurate data (in real time) as possible is crucial, as is being able to trust the data to sometimes make a decision based on gut instinct. “At the end of the day, I believe one should effectively leverage all tools and experience at one’s disposal in order to arrive at a well-informed, optimal solution or business decision,” says Venkat. Problem is, how can you quickly act on information (let alone trust it) when it’s siloed in a bunch of different places? Lucky for us, Dynamics 365 brings ERP, CRM, and BI together under a common data service — putting pertinent, actionable, trustworthy information at your fingertips. Plus, by bringing all your data sources together, you’ll save time – and every CFO knows time is money.

While we recommend reading the whole interview, these were the points that especially stood out for us. As a Microsoft Gold ERP Partner and one of the first Cloud Solution Providers for ERP, we see challenges as opportunities for relentless improvement — as do many of the CFOs we work with every day. By focusing on how we can help CFOs and other business leaders, we’ve been able to achieve over 130 successful go-lives in our key industries. If you’d like to see how Sunrise can help you, sign up for one of our live demos today.

Start Your Journey with Sunrise Today!

 Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.

Howdy partner: Four questions to consider when choosing a partner

Howdy Partner:
Four Questions to Consider when Choosing a Partner

Picking the right implementation partner can be make or break for a project. Here are four things to ask yourself as you go through the selection process.

While digital transformation may be the buzzword du jour, the benefits an organization can realize by implementing a holistic, cloud-based solution are very real.  And with the rapid advancement of cloud business applications, it’s easy to imagine that implementing a new solution may be as easy as downloading an app and tweaking a few settings. However, for most businesses, it’s a littlllllle bit more complicated than that. For example, the Enterprise edition of Dynamics 365 is based and built on Dynamics AX and Dynamics CRM — both Tier 1 solutions. While the cloud allows for more frequent updates, more flexible licensing, the ability to drill down on actionable intelligence, and many other perks, implementations are still complex projects.

That’s why now, maybe more than ever before, it is so important to pick the right partner for your solution, industry, and vision. With over 20 years of experience being in the partner selection hot seat, we’ve noticed that organizations that ultimately end up having a successful implementation generally ask some of the same questions. Here are four of the top questions we’re asked by a client who is serious about transforming their business:

 

  1. How well do you know the solution? This may seem like a no-brainer, but it comes up fairly regularly. A partner that has a deep understanding of the solution knows what works well vs. what areas might be better served with a best-of-breed solution. They can size up your business needs and give a realistic expectation of deadlines and costs. With speed and agility being critical components of any digital transformation, be sure to look for a partner who is keeping their own technology up-to-date. If their add-on solutions and applications aren’t ready when the base product updates, that means you’re going to be working with out-of-date software as well.
  2. What do you know about _____ industry? Strictly speaking, a plumber and a heart surgeon both fix things — but you wouldn’t call a surgeon to fix your faucet. The same is true about partners. A partner that understands what makes your industry tick also understands what problems are keeping you up at night (and how to address them.) They know exactly where the solution works well for your needs out-of-the-box and where there’s a gap. One of the ways that Microsoft Dynamics is unique is that Microsoft understands that there isn’t a single blanket approach that works for every industry. By teaming up with partners who are vertically focused, Microsoft is able to offer a tailored solution that is great to start with and enhanced by a team of experts who know the industry and vertical.
  3. How will you fit in with our business culture? Plans for digital transformation and growth usually come to life at the top, but they can be squashed pretty quickly on the way down if there is not internal buy-in from the rest of the company. A savvy partner understands this. They’ll work to adopt the culture of the client and meet with both the key decision makers and the everyday users to determine exactly how the solution should work. By engaging the folks who will be working with the software day in, day out, a good partner makes the employees feel a sense of ownership of the project — improving usage and adoption rates long after the last consultant is gone.

     

  4. Will you be honest and show us some tough love? Showing tough love can be…well…tough. While all partners want to make their clients happy, for some, this attitude can lead the client down the primrose path. In an effort to please the customer (and sometimes due to a lack of industry knowledge) a partner may heavily customize a system to fit the existing way a client is doing business – even if that way isn’t a best practice. Experienced partners with a knowledge of the particular industry may be more confident in challenging a client to think past “how it’s always been done” to “how it should be done.” A digital transformation isn’t nearly as effective if existing bad practices and problems are simply recreated in new systems. 

 

Digital transformation – despite its buzzword status – is a game changer that isn’t going away anytime soon. And like any game changing advancement, there will be some organizations that take on the challenge and succeed and others who fail. Picking the right partner who has a deep understanding of the solution, your industry, and your vision for what you want to become all tip the scales in your favor to end up in the “Success” column.

Start Your Journey with Sunrise Today!

 Whether you’re exploring your options for new business platforms, or ready to get started, we are trusted business partners for some of the world’s most well-known brands. With over 25 years of experience with the Microsoft stack, we can help you understand all the capabilities Microsoft has to offer.