More and more furniture brands are entering the global market, where they have to manage a lot of moving parts. Luckily, our industry solution combines the power and flexibility of Dynamics 365, Sunrise’s best practices and experience, and the elasticity and affordability of the Microsoft Cloud into one home furnishings industry solution. We’ll help you:
Use a built-in configuration engine to configure the product bill of material and routing as real customer transactions are recorded, avoiding excessive data maintenance on highly configurable goods.
Improve operational efficiency, supply chain planning, reporting, and exception management with intelligent SKU management for configurable products.
Improve product creation, maintenance, and discontinuation of legacy products through automation.
Gain advanced capabilities with enhanced multi-channel optimization, like in-store pickup for online orders and embedded catalog and POS capabilities.
Enjoy a complete 360-degree view of customers regardless of whether orders are coming in through EDI, your call center, eCommerce, or retail.
Accommodate unique customer requirements for EDI, customer credit management, sales order handling, customer transportation planning, and more from within a single solution.
Obtain visual insights to areas like planning, product lifecycles, retail, and more through dashboards with furniture-specific KPIs.
Embed intelligence in everyday work to foster a data-driven culture.
Quickly uncover trends and insights across ERP, CRM, and third-party data sources that can maximize revenue potential.
Make it easy for sales, marketing, and customer service to deliver delightful experiences.
Engage customers, win sales, and build loyalty with complete, consistent views of customers.
Manage opportunities, the sales process, and customer cases while staying connected as a team with Office 365 and Microsoft Teams integrations.
“We continue to believe this investment will improve our internal operations and provide a system to carry us forward for many years to come, helping us present a seamless, more efficient and single face to our customers.”
When you choose us to implement Dynamics 365, you’re not just getting an ERP solution that’s perfectly suited for the highly configurable world of home furnishings. You’re also getting a CRM with built-in business intelligence and an industry solution that will save you time and money, while delivering industry best practices. It’s a single platform that lets you enjoy a complete view of every channel of your business, spot hiccups in your supply chain weeks before they materialize, and maximize your operational efficiency. All implemented by a partner that’s headquartered right outside of High Point, North Carolina, the furniture capital of the world.
If you’re more than just a home furnishings brand or are thinking about expanding your product lines, remember that Sunrise also has expertise in:
Contact us today to schedule a quick chat about your project,
or sign up below to see a demo!
