In retail, speed wins. So does relevance. That’s why the most ambitious retailers choose Sunrise—the go-to Microsoft partner for brands that want to move fast, unify operations, and deliver standout customer experiences across every channel. With Microsoft Dynamics 365 and our proprietary Sunrise 365® Supply Chain and Retail solution, you get a connected commerce engine—linking your HQ, POS, eCommerce, store ops, and promotions—with industry-specific capabilities like intelligent replenishment, soft allocation, and supply chain analytics, all powered by real-time data and AI insights. Whether you’re expanding into new regions, modernizing your in-store experience, or just tired of duct-taping systems together—we’ll help you deliver confidently. This isn’t just omnichannel. This is unified retail clarity.
Offer endless flexibility with different items (kits, bundles, customized items like monogramming, fixed and variable kits with swap out items and freebies, the list goes on!).
Extend the lifetime customer value with recurring continuity programs, auto delivery or auto ship for apparel item-of-the-month clubs or recurring cosmetics items.
Improve fulfillment and lower costs by turning every store into a distribution center.
Set pricing and promotion rules once and deploy how you want across channels and customer groups.
Ensure people only receive relevant information with personalized, role-tailored dashboards designed specifically for individual jobs.
Visually display data captured from every channel as well as third party sources (including social) and turn insight into action.
Gain real-time insights into products, departments, store associates, and store performance to maximize revenue.
Put sales history, transaction details, and wish lists at your associates’ fingertips.
Open new avenues for sales with mobile POS capabilities, like associates coming to the customer for transactions or the creation of pop up stores for holidays and events.
Bring online details about customers into the store with a single platform, where the POS is the ERP.
Break down silos and connect stores to eCommerce, catalog, call center, kiosk, wholesale, and marketplace channels.
Let customers start orders online and finish in-store, or buy in-store and ship to home, buy online and pick up in store, or ship from any store.
Find merchandise in any store or warehouse to ensure the customer gets what they want, when they want it.
Connect eCommerce to the rest of the business with your choice of shopping cart or the fully integrated commerce runtime engine.
Make it easy for sales, marketing, and customer service to deliver delightful experiences.
Engage customers, win sales, and build loyalty with complete, consistent views of customers.
Manage opportunities, the sales process, and customer cases while staying connected as a team with Outlook, Teams, and Office integrations.
When retailers embrace all that Cloud technology has to offer, it can mean great things for the business. We can help you power your supply chain, POS, eCommerce, and back-office ERP with best practice retail solutions. Whether you’re replacing an old Microsoft Retail Management System or a fragmented system landscape, we can help you through a retail digital transformation.
We’ve seen a retail implementation or two (or thirty). So when our retail expert, Jeremy Salome, offers his number one piece of advice for retailers, we recommend you listen carefully and take note – so make sure you’ve got a pencil handy to hear about the right way to handle omni-channel inventory!
Creating Customer Clarity at Round Room
Fueling Growth at L&M Fleet Supply
Murdoch’s Ranch & Home Supply: Retail, Supply Chain, and Finance on Dynamics 365
When you select Microsoft Dynamics 365 and Sunrise, you’re not just choosing a cloud retail software system. You’re choosing a unified commerce solution that gives you the ability to provide a single, integrated strategy for driving compelling customer experiences while controlling costs, retail replenishment, and merchandise. By providing a single view of the business, your associates are empowered to deliver a complete shopping experience. And by providing this level of service, you’re ensuring a higher level of customer satisfaction and loyalty that can last for a lifetime. Now who wouldn’t want that?
If you’re more than a retailer and have your own branded products—or hope to someday—Sunrise can help. We also have expertise in the following industries:
Contact us today to schedule a quick chat about your project.
