Retail

Microsoft Dynamics 365 Offers Flexible and Affordable Retail Solutions and Insights

Sunrise’s history is rooted in consumer brand manufacturing. Naturally, as our customers expanded their brands into brick-and-mortar retail, we sharpened our skills right there with them and have grown to become the leading Microsoft Retail Partner. In the retail industry, you know you must provide a “buy anywhere, get anywhere” shopping experience. Dynamics 365 for retail helps you unify commerce with a single ERP + CRM platform that includes the retail headquarters, point of sale (POS), store operations, eCommerce, catalog, merchandising, call center, and promotions, complete with built-in analytics. Top it off with Sunrise’s special blend of retail solutions and you can kiss your omni-channel frustrations goodbye.

NO NEED TO SHOP AROUND. WE'VE GOT IT ALL.

Dynamics 365 empowers retailers to deliver a unified shopping experience—personal, seamless, and differentiated. This one platform can give you a single view of the customer without any gaps or duplication across channels. Plus, cross channel customer engagement capabilities like loyalty cards, gift cards, in-store clienteling, and promotions are at your fingertips. The best part is that these capabilities can be configured any way you like, allowing you to select the option that makes the most sense for your organization. With our solution, you can:
Step It Up with Merchandising and Distribution
  • Offer endless flexibility with different items (kits, bundles, customized items like monogramming, fixed and variable kits with swap out items and freebies, the list goes on!)

    Offer endless flexibility with different items (kits, bundles, customized items like monogramming, fixed and variable kits with swap out items and freebies, the list goes on!).

  • Extend the lifetime customer value with recurring continuity programs, auto delivery or auto ship for apparel item-of-the-month clubs or recurring cosmetics items

    Extend the lifetime customer value with recurring continuity programs, auto delivery or auto ship for apparel item-of-the-month clubs or recurring cosmetics items.

  • Improve fulfillment and lower costs by turning every store into a distribution center

    Improve fulfillment and lower costs by turning every store into a distribution center.

  • Set pricing and promotion rules once and deploy how you want across channels and customer groups

    Set pricing and promotion rules once and deploy how you want across channels and customer groups.

dynamics 365 retail screenshots

The Digital Commerce Imperative

In a recent survey, seventy-six percent of leaders in retail and CPG said they plan to make significant investments into digital commerce and customer experience within the next year. Read this report from Forrester and Microsoft on how to prepare for the future of omnichannel retail:

Strategic Retail Solutions

When retailers embrace all that Cloud technology has to offer, it can mean great things for the business. We can help you power your supply chain, POS, eCommerce, and back-office ERP with best practice retail solutions. Whether you're replacing an old Microsoft Retail Management System or a fragmented system landscape, we can help you through a retail digital transformation.

WHAT YOU GET
(THERE'S A LOT, BY THE WAY.)

When you select Microsoft Dynamics 365 and Sunrise, you’re not just choosing a cloud retail software system. You’re choosing a Unified Commerce Solution that gives you the ability to provide a single, integrated strategy for driving compelling customer experiences while controlling costs, retail replenishment, and merchandise. By providing a single view of the business, your associates are empowered to deliver a complete shopping experience. And by providing this level of service, you’re ensuring a higher level of customer satisfaction and loyalty that can last for a lifetime. Now who wouldn’t want that?

Sunrise IP for Microsoft Dynamics AX

If you’re more than a retailer and have your own branded products—or hope to someday—Sunrise can help. We also have expertise in the following:

READY TO TAKE THE NEXT STEPS WITH DYNAMICS 365 AND SUNRISE?

Contact us today to schedule a quick chat about your project.